Includes bibliographical references and index. Hechanova, M. R. M., Teng Calleja, M., & Villaluz, V. C. (Eds.). (2017). Understanding the Filipino worker and organization (2nd ed.). Quezon City: BlueBooks, an imprint of Ateneo de Manila University Press.

Chapter 1: Political, Economic, Environmental, and Cultural Influences on Organizational Behavior == The Locus of Organizational Psychology -- The Organization as an Open System -- Organization Model -- The Changing Work Landscape -- The Impact of Globalization, Technology, and Economics -- The Philippine Economic and and Business Environment -- Organizations' Responses to External Forces -- Employees' Response -- The New Organizational Context -- Changing Landscape and the Filipino Worker -- Changes in the Workplace -- How Filipino Workers Feel about the Changes -- Three Different Scenarios for Filipino Organizations in a Globalized World -- Reflections on the Paradoxes of the Changing Work Landscape -- Filipino Work Values -- Implications -- Notes -- Discussion Questions -- References -- Chapter 2: An Introduction to Industrial/Organizational Psychology History and Development of IO Psychology -- IO Psychology as a Field of Study and Practice -- The Development of IO Psychology in the Philippines -- Research in IO Psychology -- Research in IO in the Philippines -- Practice of IO Psychology: Strategic HRM -- Careers in IO Psychology -- Practice of IO Psychology in the Philippines -- Implications -- Discussion Questions -- References -- Suggested Further Readings -- Chapter 3: Work and Careers -- Meaning of Work -- Sources of Meaning of Work -- Mechanisms of Meaning of Work: How Does Work Become Meaningful -- The 5 C's of the Meaning of Work -- Career Theories -- Career Management in Organizations: the Philippine Scenario -- The Changing Nature of Work -- Implications -- Discussion Questions -- References -- Chapter 4: Workforce Planning and Job Analysis and Design -- Workforce Planning Defined -- Job Analysis -- Job Descriptions -- Job Design -- Implications -- Notes -- Discussion Questions -- References -- Chapter 5: Recruitment, Selection, and Socialization -- Attraction-Selection-Attrition Framework -- What Makes Organizations Attractive? -- What Do Filipinos Look for in a Job? -- Recruitment -- Employee Screening -- Employee Selection -- Employee Selection Decision -- Organization Socialization -- Implications -- Notes -- Discussion Questions -- References -- Suggested Further Readings -- Chapter 6: Learning and Development -- Defining Learning -- How do Adults Learn? -- Learning Styles -- Learning Methods -- Strategic Learning and Development -- Developing Learning Organizations -- Implications -- Notes -- Discussion Questions -- References -- Suggested Further Readings -- Chapter 7: Motivating the Filipino Worker -- An Overview of Western Theories of Motivation -- Understanding Filipino Work Motivation --Job Analysis and Evaluation -- Utilizing Intrinsic and Extrinsic Motivators -- Total Rewards for Filipino Employees -- Designing a Total Rewards Package -- Implications -- Discussion Questions -- References -- Suggested Further Readings -- Chapter 8: Performance Management -- Job Performance -- Performance Management -- Objectives of Performance Management -- The Performance Management Cycle -- Measuring Job Performance -- Sources of Performance Ratings -- Methods of Rating Performance -- Problems and Pitfalls in Performance Appraisals -- Roles in Performance Management -- Implications -- Discussion Questions -- References -- Suggested Further Readings -- Chapter 9: Talent Management and Succession Planning -- Talent Management -- Succession Planning -- Measuring Talent Management Outcomes -- Implications -- Discussion Questions -- References -- Suggested Further Readings -- Chapter 10: Productive Behaviors and Employee Relations -- Productive Attitudes -- Productive Behaviors -- Shaping Productive Work Attitudes and Behaviors -- Implications -- Discussion Questions -- References -- Suggested Further Readings -- Chapter 11: Counterproductive Behaviors and Employee Discipline -- Defining Counterproductive Behaviors -- Counterproductive Behavior in Philippine Organizations -- Prevalent Counterproductive Behaviors in the Philippine Workplace -- Dealing with Counterproductive Behaviors -- Implications -- Discussion Questions -- References -- Suggested Further Readings -- Chapter 12: Occupational Health -- Occupational Stress -- Occupational Health and Stress among Filipino Workers -- Occupational Health Concerns in Call Center Work -- Gender and Occupational Health -- Work-Life Balance -- Promoting and Ensuring Occupational Health -- Implications -- Notes -- Discussion Questions -- References -- Suggested Further Readings -- Chapter 13: Communication in Filipino Organizations -- Organizational Communication and Internal Communication -- Elements of Communication as Applied to Organizations -- Modes of Communication -- Organizational Communication Theories and their Practical Applications -- Implications -- Discussion Questions -- References -- Suggested Further Readings -- Chapter 14: Team Effectiveness -- What are Work Teams? -- Team Roles -- Stages of Team Development -- Team Effectiveness -- A Model of Work Team Effectiveness in the Philippines -- Developing Effective Teams -- Implications -- Notes -- Discussion Questions -- References -- Suggested Further Readings -- Chapter 15: Conflict -- Definitions of Conflict -- Typologies of Conflict -- Studies on Organizational Conflict -- Conflict Management Styles -- Forms of Conflict Interventions -- Implications -- Discussion Questions -- References -- Suggested Further Readings -- Chapter 16: Leadership -- What is a Leader and What is Leadership? -- Why is the Study of Leadership Important Today? -- Purpose and Function of Leadership -- Leadership Theories and Models -- Culture and Leadership -- Leadership Studies in Asia and the Philippines -- Family Orientation in Asian Organizations: A Leader's Challenge -- Leading Family Corporations -- Leadership in Non-profit Organizations -- Leadership in Times of Change -- Implications -- Notes -- Discussion Questions -- References -- Suggested Further Readings -- Chapter 17: Organizational Culture -- Definitions of Organizational Culture -- The Importance of Organizational Culture -- Categories of Organizational Culture -- Organizational Culture in the Philippines -- Management of Organizational Culture -- Implications -- Notes -- Discussion Questions -- References -- Chapter 18: Organization Structure -- Understanding Organization Structure -- Forms of Organizations Structure -- Factors Influencing Organization Structure -- A Closer Look at the Organization Structure of Family Businesses -- Organizing Structures in the Dynamic and Fastest Growing Outsourcing and Offshoring Industry -- Implications -- Notes -- Discussion Questions -- References -- Suggested Further Readings -- Chapter 19: Organization Development -- OD Process -- Core Theories in OD -- OD in the Philippines -- Implications -- Discussion Questions -- References -- Suggested Further Readings -- Special Topic 1: Generations in the Workplace -- Characteristics of the Three Generations -- Work Values -- Managing the Three Generations in the Workplace -- Notes -- Discussion Questions -- References -- Special Topic 2: Managing Expatriates -- The Globalization of Employment -- Expatriate Adjustment -- Expatriate Selection -- Expatriate Management -- Expatriate Management in the Philippines -- Notes -- Discussion Questions -- References -- Special Topic 3: Women and Gender Issues -- Gender and Performance -- Gender and Job Satisfaction -- Gender and Absenteeism -- Gender and Turnover -- Gender Issues in the Philippine Workplace -- Implications -- Notes -- Discussion Questions -- References -- Special Topic 4: Ethics and Corruption -- Defining Organizational Corruption -- Socio-Cultural Aspects of Organizational Corruption -- Administrative Aspects of Corruption -- Organizational Corruption Research in the Philippine Context -- Areas for Further Investigation -- Notes -- Discussion Questions -- References -- Special Topic 5: Spirituality in the Workplace -- Review of Western Theories -- Philippine Literature on Workplace Spirituality -- Case Examples -- Implications -- Notes -- Discussion Questions -- References -- Suggested Further Readings -- Special Topic 6: Corporate Social Responsibility -- Definition -- Corporate Social Responsibility in the Philippines -- CSR and SME Development -- CSR and the Supply Chain of Large Firms -- Implications -- Notes -- Discussion Questions -- References -- Teaching Cases -- Cool or Cold at the Top? -- When it's Not All About the Money --

Donna's Headache -- Disgruntled Dealers -- Creating Future Filipino Business Leaders -- The Wrong Kind of Communication -- A Collapse in Execution -- Electra Manufacturing -- Different Strokes for Different Folks