Organizational crisis communication / Finn Frandsen and Winni Johansen.
Publication details: Los Angeles : SAGE Publications Ltd., 2017.Description: xxi, 256 pages : illustrations ; 25 cmISBN:- 9781446297063
Item type | Current library | Call number | Status | Barcode | |
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BOOKS | MAIN | HD 49 F851 2017 (Browse shelf(Opens below)) | Available | 04708 |
Includes bibliographic references and index. Frandsen, F. & Johansen, W. (2017). Organizational crisis communication. Los Angeles: SAGE Publications Ltd.
Dimensions of organizational crises, crisis management, and crisis communication -- Inside the rhetorical arena
Based on the theory of the rhetorical arena and the multivocal approach, this guide explores a new perspective on crisis communication, and what happens when external voices start communicating as a crisis breaks out as it is to manage the voice of an organization in crisis.
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