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Shared services in local government: improving service delivery / Ray Tomkinson.

By: Publication details: Aldershot, England; Burlington, VT: Gower, 2007.Description: xviii, 211 pages: illustrations, maps; 25 cmISBN:
  • 9780566087233
Subject(s):
Contents:
Chapter 1: Introduction -- Chapter 2: The Background to Shared Services -- Chapter 3: The Impetus to Share -- Chapter 4: Shared Services Case Studies -- Chapter 5: Case Study 1: Anglia Revenues Partnership -- Chapter 7: Learning from the Case Studies -- Chapter 8: The Shared Services Scene in Late 2006 -- Chapter 9: The Fifth Wave -- Chapter 10: The Future for Shared Services: The Sixth Wave? -- Appendixes -- Further Reading -- Index.
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Includes appendixes and index. Tomkinson, R. (2007). Shared services in local government: Improving service delivery. Aldershot, England: Gower.

Chapter 1: Introduction -- Chapter 2: The Background to Shared Services -- Chapter 3: The Impetus to Share -- Chapter 4: Shared Services Case Studies -- Chapter 5: Case Study 1: Anglia Revenues Partnership -- Chapter 7: Learning from the Case Studies -- Chapter 8: The Shared Services Scene in Late 2006 -- Chapter 9: The Fifth Wave -- Chapter 10: The Future for Shared Services: The Sixth Wave? -- Appendixes -- Further Reading -- Index.

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