Includes index. Stillman, R. J. (2010). Public administration: Concepts and cases. Belmont, CA: Wadsworth Cengage Learning.

The Search for the Scope and Purpose of Public Administration -- Part 1: the Pattern of Public Administration in America: Its Environment, Structure, and People -- The Formal Structure: The Concept of Bureaucracy -- the General Environment: The Concept of Ecology -- The Political Environment: The Concept of Administrative Power -- Intergovernmental Relations (IGR): The Concept of Opportunistic Federalism -- Internal Dynamics: The Concept of the Informal Group -- Key Decision Makers Inside Public Administration: The Concept of Competing Bureaucratic Subsystems -- Part 2: The Multiple Functions of Public Administrators: Their Major Activities, Responsibilities, and Roles -- Decision Making: The Concept of Incremental Choice -- Administrative Communication: The Concept of Its Professional Centrality -- Public Management: The Concept of Collaborative Processes -- Public Personnel Motivation: The Concept of the Public Service Culture -- Public Budgeting: The Concept of Budgeting as Political Choice -- Administrative Reorganization: The Concept of the Tides of Reform -- Part 3: Enduring and Unresolved Relationships: Central Value Questions, Issues, and Dilemmas of Contemporary Public Administration -- The Relationship Between Politics and Administration: the Concept of Issue Networks -- The Relationship Between Bureaucracy and the Public Interest: the Concept of Administrative Responsibility -- The Relationship Between Ethics and Public Administration: The Concept of Competing Ethical Obligations -- Name Index -- Subject Index.