Includes index. Starr, J. (2011). The coaching manual: the definitive guide to the process, principles and skills of personal coaching (3rd ed.). Harlow, England: Pearson.

Introduction -- Collaborative coaching -- Coaching principles or beliefs -- Fundamentals skills of coaching -- Barriers to coaching -- Coaching conversations: the coaching path -- Coaching assignment: structure and process -- Emotional maturity and coaching -- Becoming a coach -- Summary and close -- Toolkit: practising coaching behaviours and building assignments

"Widely recognised as a leading practical handbook on coaching, The Coaching Manual combines an understanding of coaching principles, skills, attitudes and behaviours, along with practical guidance and a comprehensive tool kit for coaches. The Coaching Manual demystifies the full coaching process, from first step to final meeting. This is the complete guide to coaching and includes: models, perspectives, skills, case studies, tips and advice."