Bautista, V. A. (2000). Research and public management. Quezon City, Philippines: UP Open University, Office of Academic Support and Instructional Services.

Unit 1: Overview of research and types of research n public management -- Module 1: The meaning and requirements of research -- Module 2: Overview of research -- Module 3: Types of research in public administration -- Unit II: Elements of problem formulation -- Module 4: Statement of the research problem -- Module 5: Other elements in the statement of the research problem -- Unit III: Research designs -- Module 6: Quantitative research designs: experiments -- Module 7: Quasi-experiments -- Module 8 : Surveys -- Module 9: Issues of validity and reliability -- Module 10: Qualitative studies -- Unit IV: Selecting the unit of analysis and sampling techniques -- Module 1: Selecting the unit of analysis and probability sampling strategies -- Module 12: Non-probability sampling and sampling issues -- Unit V: Techniques of data collection -- Module 13: Primary techniques: direct observation -- Module 14: Interviews, questionnaires, and indirect methods -- Module 15: Scaling techniques -- Module 16: Secondary techniques -- Unit VI: Processing, data analysis and interpretation -- Module 17: Data collection, processing, analysis, and interpretation -- Module 18: Writing the research report