Includes glossary and index. Robbins, S. P. (2001). Organizational behavior (9th ed.). Upper Saddle River, NJ: Prentice Hall.

Part 1: Introduction -- Chapter 1: What is organizational behavior? -- Part 2: The individual -- Chapter 2: Foundations of individual behavior -- Chapter 3: Values, attitudes, and job satisfaction -- Chapter 4: Personality and emotions -- Chapter 5: Perception and individual decision making -- Chapter 6: Basic motivation concepts -- Chapter 7: Motivation: from concept to application -- Part 3: The group -- Chapter 8: Foundations of group behavior -- Chapter 9: Understanding work teams -- Chapter 10: Communication -- Chapter 11: Leadership and trust -- Chapter 12: Power and politics -- Chapter 13: Conflict and negotiation -- Part 4: The organization system -- Chapter 14: Foundations of organization structure -- Chapter 15: Work design and technology -- Chapter 16: Human resource policies and practices -- Chapter 17: Organizational culture -- Part 5: Organizational dynamics -- Chapter 18: Organizational change and stress management