TQM, an integrated approach: implementing total quality through Japanese 5-S and ISO 9000 / Samuel K Ho.
Publication details: London: Kogan Page, 1995.Description: xii, 292 pages: illustrations; 22 cmISBN:- 0749415614
| Item type | Current library | Call number | Status | Barcode | |
|---|---|---|---|---|---|
| BOOKS | MAIN | HD 62.15 H6 1995 (Browse shelf(Opens below)) | Available | 01648 |
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| HD 62.15 D48 P55 [2016?] c.6 Philippine quality award : government criteria for performance excellence 2012-2016 / | HD 62.15 D48 P55 [2016?] c.7 Philippine quality award : government criteria for performance excellence 2012-2016 / | HD 62.15 D48t 1993 Compilation of TQM training materials / | HD 62.15 H6 1995 TQM, an integrated approach: implementing total quality through Japanese 5-S and ISO 9000 / | HD 62.15 H93 2015 Fundamentals of TQM | HD 62.15 I47 1998 Implementing quality management in Asian and Pacific firms : a basic research report. | HD 62.15 M35 2018 True Kaizen : management's role in improving work climate and culture / |
Includes bibliographical references and index. Ho, S. K. (1995). TQM, an integrated approach: implementing total quality through Japanese 5-S and ISO 9000. London: Kogan Page.
Introduction to TQM -- The TQM gurus' ideas -- The TQMEX model -- Japanese 5-S practice -- Business process re-engineering -- Quality control circle and problem solving -- ISO 9000 and quality audit -- Total productive maintenance -- TQM kitemarks -- TQMEX in the real world
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