Includes bibliographical references, glossary and index Newstrom, J. W. (2015). Organizational behavior : Human behavior at work (14th ed.). New York, NY : McGraw-Hill.

Part 1: Fundamentals of organizational behavior -- Chapter 1: The dynamics of people and organizations -- Chapter 2: Models of organizational behavior -- Chapter 3: Managing communications -- Chapter 4: Social systems and organizational culture -- Part 2: Motivation and reward systems -- Chapter 5: motivation -- Chapter 6: Appraising and rewarding performance -- Part 3: Leadership and empowerment -- Chapter 7: Leadership -- Chapter 8: Empowerment and participation -- Part 4: Individual and interpersonal behavior -- Chapter 9: Employee attitudes and their effects -- Chapter 10: Issues between organizations and individuals -- Chapter 11: Conflict, power, and organizational politics -- Part 5: Group behavior -- Chapter 12: Informal and formal groups -- Chapter 13: Teams and team building -- Part 6: Change and its effects -- Chapter 14: Managing change -- Chapter 15: Stress and counseling -- Part 7: Emerging aspects of organizational behavior -- Chapter 16: Organizational behavior across cultures -- Part 8: Case problems