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Philippines quality award : criteria for performance excellence and application guidelines / Development Academy of the Philippines.

By: Publication details: Makati City, Philippines : Department of Trade and Industry, 1998.Description: 69 pages; 27 cmSubject(s):
Contents:
Introduction -- 1998 criteria for performance excellence - item listing -- Glossary of key terms -- 1998 criteria for performance excellence -- Leadership -- Strategic planning -- Customer and market focus -- Information and analysis -- Human resource focus -- Process management -- Business/organizational results -- 1998 criteria: item descriptions and comments -- Changes for the 1996 criteria -- Scoring system -- Scoring guidelines -- Preparing the business/organization overview -- 1998 criteria response guidelines -- 1998 criteria: core values, concepts and framework -- Key characteristics of the criteria -- Eligibility guidelines and restrictions -- Fees for the 1998 award cycle -- Application form
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Holdings
Item type Current library Call number Status Barcode
BOOKS MAIN JQ 1449 D48c 1998 (Browse shelf(Opens below)) Available 02416
BOOKS MAIN JQ 1449 D48c 1998 (Browse shelf(Opens below)) Available 01956

Development Academy of the Philippines (1998). Philippine quality award : Criteria for performance excellence and application guidelines. Makati City, Philippines : Department of Trade and Industry.

Introduction -- 1998 criteria for performance excellence - item listing -- Glossary of key terms -- 1998 criteria for performance excellence -- Leadership -- Strategic planning -- Customer and market focus -- Information and analysis -- Human resource focus -- Process management -- Business/organizational results -- 1998 criteria: item descriptions and comments -- Changes for the 1996 criteria -- Scoring system -- Scoring guidelines -- Preparing the business/organization overview -- 1998 criteria response guidelines -- 1998 criteria: core values, concepts and framework -- Key characteristics of the criteria -- Eligibility guidelines and restrictions -- Fees for the 1998 award cycle -- Application form

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