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1.
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The balanced scorecard : translating strategy into action / Robert S. Kaplan and David P. Norton. by
Publication details: Boston, Massachusetts : Harvard Business School Press, 1996
Availability: Items available for loan: MAIN (1)Call number: HD 56 K37b 1996. Not available: MAIN: Checked out (1).

2.
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The open organization : igniting passion and performance / Jim Whitehurst; with a foreword by Gary Hamel. by
Publication details: Boston, Massachusetts : Harvard Business Review Press, 2015
Availability: Items available for loan: MAIN (1)Call number: HD 58.9 W45 2015.

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HBR guide to delivering effective feedback.
Publication details: Boston, Massachusetts : Harvard Business Review Press, 2016
Availability: Items available for loan: MAIN (1)Call number: HF 5549.5 H37 2016.

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Theory, practice, and trends in human services : an introduction / Edward S. Neukrug. by
Edition: Third edition
Publication details: Boston, Massachusetts : Cengage Learning, 2017
Availability: Items available for loan: MAIN (1)Call number: HV 40.35 N396 2017.

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The heart of change : real-life stories of how people change their organizations / John P. Kotter, and Dan S. Cohen. by
Publication details: Boston, Massachusetts : Harvard Business School Press, 2002
Availability: Items available for loan: MAIN (1)Call number: HD 58.8 K645 2002.

7.
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Leading change / John P. Kotter. by
Publication details: Boston, Massachusetts : Harvard Business School Press, 1996
Availability: Items available for loan: MAIN (1)Call number: HD 58.8 K68 1996.

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