Includes bibliographical references (p. 198-208) and index. Hechanova, M. R. M., & Franco, E. P. (2008). Leading Philippine organizations in a changing world: Research and best practices. Quezon City, Philippines: Ateneo de Manila University Press.

Part I. Leading people -- Framing the meanings of work for Filipinos -- Retaining employees -- Its not just about IQ: emotional intelligence and job performance in the hospitality industry -- Managing our young Filipino workers -- Work attitudes of professionals in family and nonfamily businesses-is there a difference? -- Managing contingent employees -- Caring for and keeping call center workers -- East meets west: differences in leadership -- Reexamining the glass ceiling -- Part II. Leading organizations -- The power of vision -- Building organizational culture: the Unilab experience -- Managing computerization -- The journey to professionalization of small-and Medium-sized Filipino family businesses -- Managing virtual teams -- Organizational transformation: the Manila water way

"This volume is an important contribution to a much-needed task. Many of our institutions have a U.S. type organizational framework superimposed on a deeper layer of Filipino culture and mind-set. They often fit uneasily with each other. It is my hope that this volume and subsequent studies can help create a better fit between our borrowed overt organizational and leadership systems and paradigms as well as our often unarticulated, but very powerful, underlying Filipino culture, sensibility, and mind-set."