Includes bibliographical references, glossary and index. Robinson, S. B., & Leonard, K. F. (2019). Designing quality survey questions. Thousand Oaks, California: SAGE Publications, Inc.

Chapter 1: WHY Quality Surveys and Questions Matter -- Part I: What To Consider Before Drafting Survey Questions -- Chapter 2: Planning and Predrafting -- Chapter 3: Understanding Respondents -- Part II: How To Develop Survey Questions and Response Options -- Chapter 4: Sourcing and Crafting Questions -- Chapter 5: Constructing Response Options -- Chapter 6: Special Purpose and Sensitive Questions -- Part III: Knowing When a Survey Is Ready For Use -- Chapter 7: Finalizing Questions and Using Pretesting Strategies -- Chapter 8: Pulling It All Together to Maximize Response