Includes bibliographical references (p. 345-364) and index. Cohen, S., & Eimicke, W. (2008). The effective public manager: achieving success in a changing government (4th ed.). San Francisco,CA: Jossey-Bass.

The perpetual crisis in public management -- Defining effective public management -- How to find and keep good people -- Developing effective working relationships -- Structuring systems, tasks, and responsibilities -- Understanding and applying innovation strategies in the public sector -- The art and craft of contracting -- Gathering, organizing, and using information -- Mastering the budgetary process -- Shaping organizational goals and strategies -- Communicating with the public, the media, and stakeholders -- Surviving and thriving in public service -- References -- Additional Resources -- Index

"Since it was first published more than twenty years ago, The Effective Public Manager has become the classic resource for public administrators and students. The fourth edition of groundbreaking work synthesizes the current thinking in the field and presents practical lessons and tools in a highly accessible format. Focused on helping real-world managers and managers-to-be meet the demands of their jobs head-on rather than working around the constraints of government, this book offers a fresh approach to implementing effective management tools in a dynamic political, organizational, economic, and technological context." - From the Book.