Includes appendixes and index. Schroeder, R. G., Goldstein, S. M., & Rungtusanatham, M. J. (2012). Operations management in the supply chain: decisions and cases (6th ed.). New York, NY: McGraw-Hill/Irwin.

Part 1: Introduction -- Chapter 1: The operations function -- Chapter 2: Operations and supply chain strategy -- Chapter 3: Product design -- Part 2: Process design -- Chapter 4: Process selection -- Chapter 5: Service delivery system design -- Chapter 6: Process-flow analysis -- Chapter 7: Lean thinking and lean systems -- Part 3: Quality -- Chapter 8: Managing quality -- Chapter 9: Quality control and improvement -- Part 4: Capacity and scheduling -- Chapter 10: Supply chain management -- Chapter 11: Forecasting -- Chapter 12: Capacity planning -- Chapter 13: Scheduling operations -- Chapter 14: Project planning and scheduling -- Part 5: Inventory -- Chapter 15: Independent demand inventory -- Chapter 16: Materials requirements planning and ERP

"Operations Management in the Supply Chain: Decisions and Cases is an ideal book for the instructor seeking a short text with cases. This book employs a cross-functional perspective that emphasizes strategy and critical thinking, appealing to non-majors and practical for use in an MBA level or undergraduate course in operations management. The size and focus of the book also make the text attractive for the cross-functional curriculum where students are required to purchase more than one text. The sixteen cases offer variety in length and rigor; and several are from Ivey, Stanford, and Darden. This mix makes the book appropriate for both undergraduates and MBA students." - From the Publisher.