Includes bibliographical references, glossary and index Gupta, K. (1999). A practical guide to needs assessment. San Francisco, CA: Jossey-Bass/Pfeiffer.

Part 1: Putting the things in context -- Overview of needs assessment -- Fundamentals of data gathering -- Part 2: Getting down to brass tacks -- Strategic needs assessment -- Competency-based assessment -- Job and task analysis -- Training needs assessment -- Part 3: Needs-assessment toolkit

This how-to handbook is perfect for anyone seeking a methodical approach to needs assessment. You'll get a treasury of tools: worksheet, ready-to-use forms, and templates for planning a course of action. You'll learn how to overcome barriers to success, prepare interviews and surveys, Accelerate the data-gathering process, identify competencies for effective performance and develop a long-term performance improvement plan. - From the Book