Philippine quality award : health care criteria for performance excellence and application guidelines / Development Academy of the Philippines.
Publication details: Makati City, Philippines : Department of Trade and Industry, 2004.Description: 84 pages: illustrations; 28 cmSubject(s):Item type | Current library | Call number | Status | Barcode | |
---|---|---|---|---|---|
BOOKS | MAIN | RA 339 D48h 2004 c.3 (Browse shelf(Opens below)) | Available | 02783 | |
BOOKS | MAIN | RA 339 D48h 2004 c.4 (Browse shelf(Opens below)) | Available | 02784 | |
BOOKS | MAIN | RA 339 D48h 2004 c.5 (Browse shelf(Opens below)) | Available | 02785 | |
BOOKS | MAIN | RA 339 D48h 2004 c.1 (Browse shelf(Opens below)) | Available | 02412 | |
BOOKS | MAIN | RA 339 D48h 2004 c.2 (Browse shelf(Opens below)) | Available | 02413 |
Development Academy of the Philippines (2004). Philippine quality award : Health care criteria for performance excellence and application guidelines. Makati City, Philippines : Department of Trade and Industry.
Introduction -- 2004 health care criteria: core values, concepts, and framework -- Key characteristics of the health care criteria -- Integration of key health care themes -- 2004 health care criteria for performance excellence - item listing -- Preface: organizational profile -- Leadership -- Strategic planning -- Focus on patients, other customers, and markets -- Measurement, analysis, and knowledge management -- Staff focus -- Process management -- Organizational performance results -- Glossary of key terms -- 2004 health care criteria: category and item descriptions -- Scoring system -- Scoring guidelines -- 2004 health care criteria response guidelines -- Summary of eligibility and restrictions -- Fees for the 2004 award cycle -- Summary of application requirements -- Eligibility determination and application forms
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