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Philippine quality award : health care criteria for performance excellence and application guidelines / Development Academy of the Philippines.

By: Publication details: Makati City, Philippines : Department of Trade and Industry, 2004.Description: 84 pages: illustrations; 28 cmSubject(s):
Contents:
Introduction -- 2004 health care criteria: core values, concepts, and framework -- Key characteristics of the health care criteria -- Integration of key health care themes -- 2004 health care criteria for performance excellence - item listing -- Preface: organizational profile -- Leadership -- Strategic planning -- Focus on patients, other customers, and markets -- Measurement, analysis, and knowledge management -- Staff focus -- Process management -- Organizational performance results -- Glossary of key terms -- 2004 health care criteria: category and item descriptions -- Scoring system -- Scoring guidelines -- 2004 health care criteria response guidelines -- Summary of eligibility and restrictions -- Fees for the 2004 award cycle -- Summary of application requirements -- Eligibility determination and application forms
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Holdings
Item type Current library Call number Status Barcode
BOOKS MAIN RA 339 D48h 2004 c.3 (Browse shelf(Opens below)) Available 02783
BOOKS MAIN RA 339 D48h 2004 c.4 (Browse shelf(Opens below)) Available 02784
BOOKS MAIN RA 339 D48h 2004 c.5 (Browse shelf(Opens below)) Available 02785
BOOKS MAIN RA 339 D48h 2004 c.1 (Browse shelf(Opens below)) Available 02412
BOOKS MAIN RA 339 D48h 2004 c.2 (Browse shelf(Opens below)) Available 02413

Development Academy of the Philippines (2004). Philippine quality award : Health care criteria for performance excellence and application guidelines. Makati City, Philippines : Department of Trade and Industry.

Introduction -- 2004 health care criteria: core values, concepts, and framework -- Key characteristics of the health care criteria -- Integration of key health care themes -- 2004 health care criteria for performance excellence - item listing -- Preface: organizational profile -- Leadership -- Strategic planning -- Focus on patients, other customers, and markets -- Measurement, analysis, and knowledge management -- Staff focus -- Process management -- Organizational performance results -- Glossary of key terms -- 2004 health care criteria: category and item descriptions -- Scoring system -- Scoring guidelines -- 2004 health care criteria response guidelines -- Summary of eligibility and restrictions -- Fees for the 2004 award cycle -- Summary of application requirements -- Eligibility determination and application forms

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