Andaya, M. C. D. (2015). Establishing a virtual reference shelf in DBM - ROCAR (Unpublished master's thesis). Public Management Development Program, Development Academy of the Philippines.

Public Management Development Program Middle Managers Class Batch 7 Thesis (MMC)--Development Academy of the Philippines.

"Establishing a Virtual Reference Shelf in DBM-ROCAR" is a RE-entry Project (ReP) that aims to improve the level of efficiency and effectiveness of service delivery of the Department of Budget and Management - Regional Office, Cordillera Administrative Region (DBM - ROCAR) by taking advantage of employing information and communication technology in the easier and faster retrieval of Public Financial Management (PFM)- related information. As the lead in ensuring that PFM is institutionalized in all government operations, the DBM - ROCAR must ensure that all its actions in performing its mandate are based on relevant rules, regulations and guidelines. However, manually retrieving a specific written guidelines from its current paper-based collection of pertinent issuance and other related documents is slow. It takes, on the average, ten (10) minutes to one (1) day to retrieve the relevant information. Such retrieval time eventually results to low level of efficiency and effectiveness of service delivery. With the computerization of DBM - ROCAR's repository of documents through the establishment of a computerized system known as "Virtual Reference Shelf," information retrieval time could be reduced to just an average of two (2) seconds. With this system in place, the DBM-ROCAR would be able to save time ans resources thus improving the level of efficiency and effectiveness of its operations. Ultimately, the "Virtual Reference Shelf" shall serve as the comprehensive electronic library of PFM-related issuance where DBM-ROCAR officials and employees as well as clients and the citizens can search easily and quickly for their information needs.