Includes index. Norman-Major, K. A., & Gooden, S. T. (Eds.). (2012). Cultural competency for public administrators. Armonk, NY: M.E. Sharpe.

Cultural competency and public administration -- Part I: Culturally competent agencies, polices, and public servants -- A new kind of public service professional: possessing cultural competency awareness, knowledge, and skills -- Legally competent public servants: state statutory and regulatory mandated cultural competence provisions -- Cultural competence when serving abroad -- Human resource management practices that facilitate cultural competence -- Part II: Cultural competency in action -- Developing gender-competent public administrators -- Cultural competency in hispanic communities -- Cultural diplomacy: collaboration between tribal and state governments -- Cultural competency around sexual and gender orientation and identity -- Partnership for people with disabilities -- Cultural competency in health care: standards, practices, and measures -- Cultural competency in disasters -- Part III: Educating for cultural competence -- Cultural competency as a standard for accreditation -- Cultural competency in public administration programs -- Cultural competency in everyday public policy research -- A dialogic model for cultural competency in the graduate classroom -- Educating for and assessing cultural competence -- Cultural competency across the mater's in public administration curriculum -- Part IV: Conclusions -- Challenges to cultural competency in public administration -- An assessment of the state of cultural competency in public administration