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The quality master plan: a quality strategy for business leadership / J.P. Russell.

By: Publication details: Milwaukee, WI: ASQC Quality Press, 1990.Description: ix, 138 pages: illustrations; 23 cmISBN:
  • 0873890817
Subject(s):
Contents:
Section I: Introduction -- Quality: who needs it? -- The quality master plan: an overview -- Section II: Goals and strategies -- Goal I: Integrate and promote quality management -- Goal II: Build an organization responsive to customer needs and wants -- Goals III: Consistently provide value to the customer -- Goal IV: Achieve continuous improvement -- Section III: Help
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Holdings
Item type Current library Call number Status Barcode
BOOKS MAIN TS 156 R87 1990 (Browse shelf(Opens below)) Available 01306

Includes bibliographical references, glossary and index. Russell, J. P. (1990). The quality master plan: a quality strategy for business leadership. Milwaukee, WI: ASQC Quality Press.

Section I: Introduction -- Quality: who needs it? -- The quality master plan: an overview -- Section II: Goals and strategies -- Goal I: Integrate and promote quality management -- Goal II: Build an organization responsive to customer needs and wants -- Goals III: Consistently provide value to the customer -- Goal IV: Achieve continuous improvement -- Section III: Help

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