Includes glossary and index. Schermerhorn, J. R., Jr., Davidson, P., Poole, D., Woods, P., Simon, A., & McBarron, E. (2014). Management (5th Asia-Pacific ed.). Milton, Qld: John Wiley and Sons.

Chapter 1: The contemporary workplace -- Chapter 2: Historical foundations of management -- Chapter 3: Environment and diversity -- Chapter 4: International dimensions of management -- Chapter 5: Ethical behaviour and social responsibility -- Chapter 6: Sustainability -- Chapter 7: Information and decision-making -- Chapter 8: Planning -- Chapter 9: Strategic management -- Chapter 10: Organising -- Chapter 11: Controlling -- Chapter 12: Human resource management -- Chapter 13: Leading -- Chapter 14: Communication and interpersonal skills -- Chapter 15: Motivation and rewards -- Chapter 16: Individuals, job design and stress -- Chapter 17: Teams and teamwork -- Chapter 18: Leading and managing change -- Chapter 19: Entrepreneurship and new ventures -- Chapter 20: Operations and services management -- Case studies