Includes bibliographical references and index. Fallik, F. (2013). Managing organizational change : Human factors and automation (Vol. 14). London : Routledge.

Section I: Background -- Chapter 1: Automation, beliefs, and values -- Chapter 2: Background to automation -- Chapter 3: The politics of automation -- Chapter 4: The human resources technology staff -- Section II: Automation implementation -- Chapter 5: The automated collection system -- Chapter 6: Personnel recruitment and retention -- Chapter 7: Human factors -- Chapter 8: Training -- Chapter 9: Team building and resources -- Chapter 10: Organization and management -- Section III: Lessons learned -- Chapter 11: Automation and leadership -- Chapter 12: Motivation and productivity -- Chapter 13: Looking back: summary and recommendations