Includes bibliographical references and index. Klingner, D. E., & Nalbandian, J. (2003). Public personnel management: contexts and strategies (5th ed.). Upper Saddle River, N.J.: Prentice Hall.

Part 1: Introduction -- The World of Public Personnel Management -- Doing Public HRM in the United States -- Part II: Planning -- Strategic Thinking about Human Resources Management -- Planning, Budgeting, Productivity, and Information Systems -- Defining and Organizing Work -- Rewarding Work: Pay and Benefits -- Part III: Acquisition -- The Saga of Social Equity: EEO, AA, and Workforce Diversity -- Recruitment, Selection, and Promotion -- Part IV: Development -- Leadership and Employees Performance in Turbulent Times -- Training, Education, and Staff Development -- Performance Appraisal -- Safe and Health -- Part V: Sanctions -- Organizational Justice -- Collective Bargaining -- Index