Includes bibliographical references (p. 414-443) and indexes. Kinicki, A. (2006). Organizational behavior: key concepts, skills and best practices (2nd ed.). Boston: McGraw-Hill/Irwin.

Part 1: Managing People in a Global Economy -- Chapter 1: Needed: People-Centered -- Managers and Workplaces -- Ethics Learning Module -- Chapter 2: Organizational Culture, Socialization, and Mentoring -- Chapter 3: Developing Global Managers -- Part 2: Managing Individuals -- Chapter 4: Understanding Social Perception and Managing Diversity -- Chapter 5: Appreciating Individual Differences: Self-Concept, Personality, Emotions -- Chapter 6: Motivation I: Needs, Job Design, Intrinsic Motivation, and Satisfaction -- Chapter 7: Motivation II: Equity, Expectancy, and Goal Setting -- Chapter 8: Improving Performance with Feedback, Rewards, and Positive Reinforcement -- Part 3: Making Decisions and Managing Social Processes -- Chapter 9: Making Decisions -- Chapter 10: Effective Groups and Teamwork -- Chapter 11: Managing Conflict and Negotiating -- Part 4: Managing Organizational Processes -- Chapter 12: Communicating in the Internet Age -- Chapter 13: Influence, Power, and Politics: An Organizational Survival Kit -- Chapter 14: Leadership -- Part 5: Managing Evolving Organizations -- Chapter 15: Designing Effective Organizations -- Chapter 16: Managing Change and Organizational Learning -- Endnotes -- Glossary -- Index

"The 2nd edition of organizational behavior: key concepts, skills and best practices meets the needs of those instructors looking for a brief, paperback text for their OB course, and who are not willing to sacrifice content or pedagogy. This book provides efficient coverage of topics such as diversity in organizations, ethics, and global business - which are recommended by the association to advance collegiate schools of business. Four-color presentation, lively writing style, captioned color photos, cartoons, and hands-on exercises make organizational behavior the right choice for today's business/management student." -- From the Book