Includes index. De Groot, S. G. (2016). Responsive leadership in social services : A practical approach for optimizing engagement and performance. Los Angeles : SAGE.

Part I: A case for responsive leadership -- Chapter 1: Embracing social service realities: impediments to preferred practice and quality supervision -- Chapter 2: Responsive leadership: from supervision to inspiration -- Part II: From concepts to practice: -- Chapter 3: Perception is everything -- Chapter 4: Meaning making: practical strategies for understanding and accessing the employee story -- Chapter 5: A strengths focus and quality leadership -- Chapter 6: Doing quality leadership: practical strategies for inspiring -- Chapter 7: Understanding and approaching resistance and opposition -- Chapter 8: Epilogue

Through practical and straightforward language, this book helps administrators master crucial tasks of relationship building, motivating and inspiring, sharing a common set of values and goals, focusing on employee strengths and creating a collaborative, supportive environment.