Includes index Waddell, D., Creed, A., Cummings, T. G., & Worley, C. G. (2014). Organisational change: Development and transformation (5th ed.). South Melbourne, Vic.: Cengage Learning Australia.

Part 1: Introduction -- Chapter 1: Introduction -- Part 2: The environment of change -- Chapter 2: Understanding change -- Chapter 3: Leadership and the role of the change agent -- Chapter 4: Managing resistance and organisational culture -- Chapter 5: The process of organisational change -- Part 3: Organisation development -- Chapter 6: Organisation development and change -- Chapter 7: OD interventions: people and process -- Chapter 8: OD interventions: strategy and structure -- Part 4: Organisation transformation -- Chapter 9: Organisation transformation and change -- Chapter 10: Change in a chaotic and unpredictable environment -- Chapter 11: Competitive and collaborative strategies -- Part 5: The future of change management -- Chapter 12: Future directions: change in a global setting -- Part 6: Integrative case studies

Organisation change: development and transformation is a book describing change management as a challenge, particularly as the environment in which we work is in such a volatile state. The world of managing organisational development (OD), which is a planned process of change, continues to change dramatically as the terminology vacillates towards organisational transformation (OT), which is more dramatic and unpredictable. Leaders, and in particular change agents, are faced with conflicting challenges of understanding and motivating an increasingly diverse workforce, being open and accountable to a wide range of stakeholders, planning for the future in an increasingly chaotic environment, considering the ethical implications of decision making and many more unanticipated issues.