Includes bibliographical references. Phillips, S. L., & Elledge, R. L. (1989). The team-building source handbook. San Diego, Calif. : University Associates.

Introduction -- Phase 1: Getting started -- The contracting meetings -- When to do team building -- Objectives of the team-building intervention -- Phase II: The data-collection process -- Data collection -- Interviewing process -- Interviewing guidelines -- Sample interview questions -- Sample questionnaires -- Custom instruments -- Phase III: Analyzing the data -- Thematic content analysis -- Conducting a content analysis -- Data summation -- Phase IV: Giving feedback -- Presentation format -- Feedback meeting with the client -- Recontracting -- Phase V: Implementation -- Structuring the team-building session -- Alternative team-building structures -- Option 1: Data-feedback meeting -- Option 2: Mission and purpose -- Option 3: Conflict management -- Option 4: Roles and responsibilities -- Option 5: Team building (1 1/2-2 days) -- Option 6: Team building (1 1/2 days) -- Option 7: Team building (2 days) -- Option 8: Team building (2 days) -- Option 9: Team building (2 days) -- Option 10: Team building (2 days) -- Option 11: Team building (1 1/2 days) -- Option 12: Intergroup team building -- Module A: Introduction -- Module B: Mission-and-purpose statement -- Module C: Building an ideal-team model -- Module D: Data feedback -- Module E: Individual-feedback activity -- Module F: Role clarification -- Module G: Conflict management -- Module H: Problem-solving activity: Lutts and Mipps -- Module I: Problem-solving activity: sales puzzle -- Module J: Intergroup role clarification -- Module K: Action plans -- Phase VI: Follow-up -- Planning the follow-up -- Assessment -- Implementation -- Institutionalization