Schwarz, R. M. (2017). The skilled facilitator: A comprehensive resource for consultants, facilitators, managers, trainers, and coaches (3rd ed.). Hoboken, New Jersey: John Wiley and Sons, Inc. Includes index.

Part 1: The Foundation -- The Skilled Facilitator Approach -- The Facilitator and Other Facilitative Roles -- How You Think Is How You Facilitate: How Unilateral Control Undermines Your Ability to Help Groups -- Facilitating with the Mutual Learning Approach -- Eight Behaviors for Mutual Learning -- Designing and Developing Effective Groups -- Part 2: Diagnosing and Intervening with Groups -- Diagnosing and Intervening with Groups -- How to Diagnose Groups -- How to Intervene with Groups -- Diagnosing and Intervening on the Mutual Learning Behaviors -- Using Mutual Learning to Improve Other Processes and Techniques -- Diagnosing and Intervening on Emotions-The Group's and Yours -- Part 3: Agreeing to Work Together -- Contracting: Deciding Whether and How to Work with a Group -- Working with a Partner -- Serving in a Facilitative Role in Your Own Organization -- Part 4: Working with Technology -- Using Virtual Meetings